Patient Policies

We provide high-quality care and want to ensure you are well-informed about our practices and policies. Please take a moment to review the information below to help us make your experience a positive one.

Administrative Fees

River City Retina Consultants is committed to providing you with exceptional care. Many changes have taken place in the healthcare industry, and among these changes are a rise in administrative costs of operating a medical practice. Services once covered by insurance are now either partially covered, covered under certain medical necessity, or not covered at all. 

We want to continue to provide the highest quality medical care, but unfortunately, this requires providing services your insurance company will not cover. Over the past several years, we have absorbed the cost of these uncovered services; however, this has become unsustainable.


After much consideration, River City Retina Consultants finds it necessary to charge fees for the following paperwork:
• FMLA – $25
• Short and Long Term Disability – $25
• Kentucky Drivers Licensing – $15
• Medical Record Request (First copy is free) – $1 per page
◦ Example: If the total pages in the record requested is 15, your cost is $15.


Please note, your insurance company will not cover fees for either form disclosed here.
Administrative fees are due upon request.
We value the opportunity to provide care for you and we desire to maintain the most exceptional care.


Thank you for your understanding.